Funding:
NGO actions
Type of resource:
Other practices
Target group:
Educators, trainers, and people with disabilities
Description:
AIAS Bologna onlus is an NGO that, among others, supports the vocational development of persons with disabilities. This organization provides for the training of employees who act as specialised operators. These operators can, by appointment, intervene remotely (by telephone or video call) or physically (by visiting people's homes) to accompany and support users in use of the web, social media, and other digital tools. Therefore, people with disabilities and frailties are supported, but also trained, so that they are allowed to become active citizens of the digital society. This practice was crucial during the COVID-19 pandemic and quarantine.
Geographic coverage:
Italy
Pandemic relevance:
Par excellence
Level of education:
Higher
Education setting:
Non-formal
Digital tools involved:
All
Timeframe:
Long-term
Sustainability:
Continuing
Competences aimed:
- Digital skills: improvement of the digital skills of educators and trainers of the center, that work with people with disability and support the development of their digital skills
Level of implementation:
- Methodological
- Learner’s
- Social
Pillars of importance:
- Successful contribution to the implementation of UNCRPD: The practice enables people with disabilities to be active citizens of the digital society (Art. 5, 19, 21 and 29).
- Impact: The practice enabled persons with disabilities to access services and be in contact with peers during the lockdown period. Loan of the digital tools and assistive technologies were especially important for families who did not have the financial affordance to buy the equipment themselves. In general, the training of operators fosters their technological and digital knowledge and allows them to provide direct assistance and support to users and to plan educational activities.
- Innovation: There were no such services and the demand for intervention and support during the pandemic was remarkably high.
- Accessibility and inclusive education: Loan of devices and training allow persons with disabilities to take advantage of the services and participate in the activities offered online.
ETCF:
- identify accessibility and AT use barriers, identify opportunities for AT use and accessibility
- select, create & modify, share
- information & media literacy, communication, content creation, safety (responsible use), problem solving
More information:
Full reference:
AIAS Bologna onlus. Rimaniamo in linea! Nascono i Tutors Digitali. Retrieved May 25, 2022, from https://www.aiasbo.it/rimaniamo-in-linea-nascono-i-tutors-digitali/